Bridging the digital divide – the crucial role of the housing officer

Dan Craven, Head of Sales at Hyperoptic, discusses how it's part of the housing officer role to help improve digital skills within communities…
It is estimated that 11.3 million adults in the UK are digitally excluded and 37% of these people – some four million – live in social housing. It’s a high number and has many negative consequences for society not least because most of the best deals for utilities and shopping are now online and digitally excluded people can miss out on some £456 of online savings per year compared with more digitally savvy counterparts.